Comcast, get your act together!

It's a tragicomedy of errors as we try to settle into the new house. The chief culprit in the misery is Comcast's craptastic internet service. One week, a new modem, and still no internet connectivity. The monkeys in the various departments really need to converse with each other to resolve things like erroneous account codes. Seriously, how can you download their internet software one minute, yet not sync the modem the next?